PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEB SITE.
1. Terms of Use
Binding Agreement These Terms of Use (as defined below) are a legally binding agreement between Zoko Marketing & Distribution LTD and you. The term " Zoko Marketing & Distribution LTD", "us", "we" or "our", refers to Zoko Marketing & Distribution LTD, the owner of the Site. The term "you" refers to the User of the web site (the "Site"). These Terms of Use govern your access and viewing of the Site, and the use of the Site to send us a message. We are willing to license the use of the Site to you only upon the condition that you accept all the terms and conditions contained in these Terms of Use. These Terms of Use are void where prohibited by law, and the right to view the Site is revoked in such jurisdictions.
Accepting the Terms of Use
These Terms of Use are effective as of the time you access or otherwise use the Site, and such access or use of the Site indicates your acceptance of all the terms and conditions of these Terms of Use. You may not access or use the Site and may not accept these Terms of Use, if you do not agree to these Terms of Use at any time.
Definitions
For the purposes hereof:
"Terms of Use" means these Terms of Use and Zoko Marketing & Distribution LTD ' Privacy Policy, and all modifications thereto. "User" means any person or entity viewing or using the Site.
2. Limited License
Zoko Marketing & Distribution LTD hereby grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to access and view the Site, on condition that you comply with all your obligations under these Terms of Use and all modifications thereto. We grant you no other rights, implied or otherwise.
3. The Site
You expressly acknowledge and agree that any access to or use of the Site, and any consequences thereof, are at your sole risk, responsibility and liability. The form and/or features of the Site may change from time to time without prior notice. In addition, we may stop (permanently or temporarily) operating the Site, at our sole discretion at any time, and without liability to us or notice. If you send us information through the Site, you agree to provide us with accurate and complete details.
4. Restrictions on Use of the Site
4.1 You may not do any of the following while accessing or using the Site:
Use the Site otherwise than in compliance with these Terms of Use and all applicable local, state, federal, and national, laws, statutes, ordinances, rules and regulations; Facilitate or encourage any violations of these Terms of Use; Except as otherwise provided in these Terms of Use, copy, reproduce, print, download or save a copy, republish, display, perform, advertise, distribute, transmit, broadcast, decompile, reverse engineer, disassemble, attempt to derive the source code of, adapt, modify, create derivative works from, sell, rent, lease, loan, make available or exploit in any form or by any means all or any portion of the Site, for any purpose; You may, however, print a copy of individual screens appearing as part of the Site solely for your personal, internal, non-commercial, or non-profit use or records, provided that any marks, logos, copyright notices, or other legends that appear on the copied screens remain on, and are not removed from the printed or stored images of any such screens; Remove or alter any copyright notices, trademark notices or other proprietary notices or identifying marks, symbols or legends included in the Site; Access without authority, interfere with, damage or disrupt, any part of this Site; Use the Site to generate and/or distribute any content which is inaccurate, harmful, threatening, tortuous, abusive, causes harassment, defamatory, pornographic, vulgar, obscene, libelous, hateful, is otherwise unlawful, misleading, malicious, or discriminatory or which harms minors in any way, or which may expose us to legal action or reputational damage; Use the Site to generate and/or distribute any content which infringes or violates any patent, trademark, trade secret, copyright or other proprietary rights of any third party or violates any laws, contributes to or encourages infringing or otherwise unlawful conduct; Use the Site for posting third party copyrighted material, or material that is subject to other third party proprietary rights, unless you have a formal license or permission from the rightful owner of the material or if you are otherwise legally entitled to post and/or send the material in question; Use the Site to post any content which you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements), and/or which it would be unlawful for us to use or possess in connection with the operation of the Site; Use the Site for any unlawful purposes or for threatening, harassing, or for the promotion of illegal activities (including, without limitation, provide material support or resources (or to conceal or disguise the nature, location, source, or ownership of material support or resources) to any organization(s) designated by applicable law as a terrorist organization), or otherwise violate the rights of others; Use the Site for interfering with, or disrupting (or attempting to do so), the access of any person, host or network, including, without limitation, by uploading and/or sending software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware; overloading, flooding, spamming, mail-bombing the Site; or by scripting the creation of content in such a manner as to interfere with or create an undue burden on the Site; Use the Site for transmitting any unsolicited or unauthorized advertising or promotional material; Do anything that could disable, overburden, or impair the proper working of the Site.
4.2 You may provide links to the Site, provided (a) that you do not remove or obscure the copyright notice or other notices on the Site, (b) that you do not deep-link (i.e. include a link to one of our web pages other than our home page) to the Site for any purpose, (c) the site from which you provide the links to the Site does not engage in illegal or pornographic activities, and (d) you discontinue providing links to the Site immediately upon request by us.
4.3 You are solely responsible and liable for, and Zoko Marketing & Distribution LTD has no responsibility to you or to any third party for, any breach of your obligations under these Terms of Use and for the consequences (including any loss or damage which Zoko Marketing & Distribution LTD may suffer) of any such breach.
4.4 Any use, or attempted use, of the Site contrary to these Terms of Use is a violation of our rights. If you breach these Terms of Use, you may be subject to prosecution and damages.
5. Privacy
Personally identifying information submitted to us through the Site or other information collected by us with regard to the use of the Site is governed by Zoko Marketing & Distribution LTD ' Privacy Policy (forming an integral part of these Terms of Use), which can be found at www.gurfilter.com. We do not disclose personally identifying information to third parties except in accordance with our Privacy Policy. Zoko Marketing & Distribution LTD ' Privacy Policy also includes information about the cookies that we use.
6. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND WE HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH RESPECT THERETO, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF COMPLETENESS, ACCURACY, AVAILABILITY, TIMELINESS, USEFULNESS, SECURITY, RELIABILITY OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS. We do not represent or warrant against interference with your enjoyment of the Site, that your access to, or use of, the Site will meet your requirements or will be error-free, uninterrupted, free of viruses, corruption, attack, interference, hacking, other security intrusion or other harmful components or that defects will be corrected. Any material downloaded or otherwise obtained through the Site is accessed at your own discretion and risk, and you will be solely responsible for and hereby waive any and all claims and causes of action with respect to any damage you might incur thereby. We make no guaranty of confidentiality or privacy of any communication or information transmitted using the Site. Some jurisdictions do not allow the exclusion of implied warranties or limitations on applicable statutory rights of a consumer, so the above exclusion and limitations may not apply to you.
7. Limitation of Liability
TO THE EXTENT NOT PROHIBITED BY APPLICABLE LAW, IN NO EVENT SHALL Zoko Marketing & Distribution LTD, ITS DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS, PARTNERS AND LICENSORS, BE LIABLE FOR (A) ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES WHATSOEVER, AND/OR (B) DAMAGES FOR LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF DATA, LOSS OF USE, LOSS OF GOODWILL, BUSINESS INTERRUPTION OR ANY OTHER LOSS, INJURY, CLAIM, LIABILITY, OR DAMAGE OF ANY KIND; RESULTING IN ANY WAY FROM YOUR ACCESS TO OR USE OF, INABILITY TO USE OR RELIANCE ON, THE SITE, THE CONTENT CONTAINED ON THE SITE AND ANY ERRORS, OMISSIONS, AND/OR ANY OTHER MATTER RELATING TO THE SITE; REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE), EVEN IF Zoko Marketing & Distribution LTD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY SET FORTH HEREIN FAILS ITS ESSENTIAL PURPOSE; IN NO EVENT SHALL Zoko Marketing & Distribution LTD OR ITS DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS, PARTNERS AND LICENSORS, TOTAL LIABILITY TO YOU FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED BY APPLICABLE LAW IN CASES INVOLVING PERSONAL INJURY) EXCEED THE AMOUNT OF FIFTY U.S. DOLLARS (U.S. $50.00). No advice or information, whether oral or written, obtained by you from us through the Site or otherwise shall create any warranty, representation or guarantee not expressly stated in these Terms of Use. In addition, all responsibility or liability for any damages caused by viruses or other harmful components is hereby disclaimed. Any cause of action by you with respect to the Site must be instituted within one (1) year after the cause of action arose. Some jurisdictions do not allow the exclusion or limitation of liability for personal injury, or of incidental or consequential damages, so the limitations above may not apply to you.
8. Ownership
You hereby acknowledge that the Site as a whole constitutes an original work of authorship of Zoko Marketing & Distribution LTD, and that all rights, ownership, title and interest in and to the Site, including, but not limited to, the compilation, collection, selection, assembling, organization, coordination and arrangement of the content (whether or not such content is protected by copyright, or by any other intellectual property rights) within the Site, and the related copyrights, trademarks and all other related intellectual property rights - are and shall remain the sole and exclusive property of Zoko Marketing & Distribution LTD. All copyrights in and to the Site are owned solely and exclusively by Zoko Marketing & Distribution LTD (and/or by its licensors), who reserve all their rights in law and equity. You may use the Site only in accordance with and subject to these Terms of Use. You are not granted any right and/or license, or ownership including any copyright, trade mark and other intellectual property rights to the Site, other than as explicitly set forth in these Terms of Use. THE USE OF THE SITE OR ANY PART THEREOF, EXCEPT FOR USE OF THE SITE AS PERMITTED IN THESE TERMS OF USE, IS STRICTLY PROHIBITED AND INFRINGES ON THE INTELLECTUAL PROPERTY RIGHTS OF Zoko Marketing & Distribution LTD, AND MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES, INCLUDING POSSIBLE MONETARY DAMAGES FOR COPYRIGHT INFRINGEMENT. You hereby acknowledge and agrees that ' Zoko Marketing & Distribution LTD ' and other of our trademarks, trade names, service marks, graphics, logos and other brand features used in connection with the Site, are trademarks or registered trademarks of Zoko Marketing & Distribution LTD. Nothing in these Terms of Use gives User a right to use or display such marks in any manner. Zoko Marketing & Distribution LTD hereby reserves all rights not expressly granted herein.
9. Termination
We reserve the right at all times to refuse and/or terminate your access to the Site, with or without notice and at our sole discretion, without thereby incurring any liability. Termination of these Terms of Use for any reason is without prejudice to any of our rights. Provisions which by their nature would continue beyond termination (including, without limitation, the provisions of Sections 1, 6, 7, 8, 10 through and including 12), shall survive such termination for any reason and shall continue to apply. Upon termination of these Terms of Use, you shall cease all use of the Site.
10. Governing Law and Jurisdiction
These Terms of Use shall be governed and construed in accordance with the laws of the State of Israel, without reference to its conflicts of laws principles. You hereby irrevocably submit to the exclusive jurisdiction of the competent courts in Tel-Aviv, Israel, to resolve any dispute arising out of or pursuant to these Terms of Use, and you hereby consent to the exclusive jurisdiction of and venue in such courts and waive any objection as to inconvenient forum.
11. Address and Notices
Zoko Marketing & Distribution LTD ' offices are located at 8 Hamanor Street, Holon, Israel. Any questions, complaints, claims or other communication to Zoko Marketing & Distribution LTD concerning the Site should be directed to: Gilad Hadassi at email: info@gurfilter.com We may send you notices with respect to the Site by email, regular mail, or postings on the Site, or by any other means reasonably designed to give you such notice. All communications between Zoko Marketing & Distribution LTD and you shall be in the English language only.
12. Miscellaneous
Compliance with Laws
You agree to use the Site only for lawful purposes, and to comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of the Site and the content provided therein.
Headings
The headings of the Sections in these Terms of Use are for reference only and shall not be considered in the interpretation hereof.
Entire Agreement
These Terms of Use, together with Zoko Marketing & Distribution LTD ' Privacy Policy, contain the complete agreement between the parties and supersedes any prior understandings, agreements or representations by or among the parties, which relate to the subject matter of these Terms of Use.
Changes
Zoko Marketing & Distribution LTD reserves the right, at any time and from time to time, without liability to Zoko Marketing & Distribution LTD or notice to you, to change any of the provisions of these Terms of Use. Any such changes will be effective immediately and incorporated into these Terms of Use by this reference. Your continued use of the Site will be deemed to constitute your acceptance of any and all such changes.
Severability
In the event that any provision of these Terms of Use is held to be invalid or unenforceable, that provision shall be construed, limited, modified or deleted, to the extent necessary to eliminate any invalidity or unenforceability, and the remaining provisions of these Terms of Use remain in full force and effect.
Waiver
No waiver on the part of Zoko Marketing & Distribution LTD of any right under these Terms of Use shall be effective unless in writing and signed by Zoko Marketing & Distribution LTD ' duly authorized representative. No waiver on the part of Zoko Marketing & Distribution LTD of any past or present right arising from any breach or failure to perform shall be deemed to be a waiver of any future right arising under these Terms of Use.
If you have any questions or comments about this Privacy Policy, please contact us as provided in Section 11 above.
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PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEB SITE.
1. THE PURCHASE OF PRODUCTS, ACCEPTANCE OF PURCHASE ORDERS
1.1 These terms and conditions of purchase (the “Terms and Conditions”) apply to and form an integral part of:
(i) all purchase orders (hereinafter referred to as “Purchase Orders”) of ZOKO Enterprises Ltd. and/or any of its affiliates and/or subsidiaries and/or ZOKO Distribution and Marketing Ltd and / or Irbid Filters Ltd. (hereinafter referred to individually or together as “CUSTOMER”) to the Supplier (hereinafter referred to as “Supplier”);
(ii) any agreement resulting from such Purchase Order, or incorporating these Terms and Conditions by reference (hereinafter referred to as an “Agreement”); regarding the purchase by the CUSTOMER, and sale by Supplier, of services or goods as better defined in the Purchase Orders and/or Agreements (“Products”), unless explicitly agreed otherwise in writing between CUSTOMER and Supplier; CUSTOMER and Supplier are also hereinafter referred to as individually a “Party” and together the “Parties”. The term “Affiliate” shall mean any entity or other person which, directly or indirectly, controls, is controlled by or is under common control with the CUSTOMER
1.2 These Terms and Conditions shall constitute all of the terms and conditions of any Purchase Order and Agreement between the CUSTOMER and Supplier relating to the purchase by the CUSTOMER, and sale by Supplier, of Products. Any terms or conditions set forth in any document issued by Supplier either before or after issuance of any document by the CUSTOMER setting forth or referring to these Terms and Conditions are hereby explicitly rejected and disregarded by the CUSTOMER, and any such document shall be inapplicable to any purchase made by the CUSTOMER and shall not be binding in any way on the CUSTOMER, unless explicitly agreed in writing by the CUSTOMER. No written document shall be binding on the CUSTOMER unless duly executed by its authorized officer(s). Supplier shall have the right to request evidence of such authorization at any time.
1.3 Any Purchase Order is expressly made conditional on Supplier’s assent to all of the terms contained in the Purchase Order (including these Terms and Conditions) without any deviation. Acceptance by Supplier of a Purchase Order may be evidenced by (i) Supplier’s written assent, or (ii) other conduct by Supplier consistent with the acceptance of the Purchase Order; it being specified that however a Purchase Order shall be deemed accepted by Supplier upon its receipt if within 7 calendar days after receipt Supplier fails to issue a written rejection.
1.4 In accepting the Purchase Order, Supplier agrees to provide the Products in accordance with the Specifications and the quality requirements and standards as agreed upon by CUSTOMER and Supplier. "Specification(s)" means any technical information including but not limited to designs, drawings, technical and/or functional specifications and requirements, packaging and labelling instructions, logistic requirements, tables, samples, prototypes, measurement tools, data, videos, pictures provided by and/or on behalf of CUSTOMER to Supplier either in writing or other tangible form or orally or acquired in any way (and whether directly or indirectly) by Supplier in connection with the performance of the Purchase Order and/or the Agreement; for the sake of clarity the Specifications may be also expressly attached to the Agreement and/or the Purchase Order.
2. PRICES AND QUANTITIES
2.1 Prices of the Products shall be agreed mutually by the Parties in writing. Unless specifically agreed between the Parties, prices shall include all fees, costs, and charges including, without limitation, all applicable taxes, duties, and charges for packing, storing, loading, customs, insurance, transportation, and unloading. Prices provided in Purchase Orders or Agreements shall reflect such agreed prices and shall be binding. The prices for Products shall be changed by mutual agreement between the Parties hereto to reflect the reduction of the manufacturing and/or procuring costs. Prices, terms and conditions offered by Supplier to CUSTOMER shall not be any less favorable than the prices, terms or conditions offered by Supplier to any other entity for similar goods and services. If Supplier offers similar goods or services at lower prices or on better terms than Supplier offers to the CUSTOMER, then Supplier shall promptly provide similar prices or terms to CUSTOMER.
2.2 Supplier shall sell the Products in the quantities specified by CUSTOMER in the Purchase Order or Agreement.
3. DELIVERY, LATE DELIVERY, PENALTIES
3.1 Unless otherwise instructed by CUSTOMER, all Products supplied to CUSTOMER by Supplier hereunder shall be packaged and labeled in accordance with the packaging and labeling specifications agreed to between CUSTOMER and Supplier. The Products shall be packaged and transported taking all measures required to protect them against damage. Risks and rewards in the Products shall pass to CUSTOMER in accordance with the applicable Incoterms specified in the Purchase Order or Agreement. Supplier agrees to ship Products in strict accordance with any special shipping instructions, if any, which may be furnished in writing by CUSTOMER to Supplier prior to relevant shipment. Based on the agreed lead time, Supplier shall deliver the Products in accordance with the delivery dates specified in the Purchase Order or Agreement (hereinafter the “Delivery Date(s)”) to the delivery place specified in the same Purchase Order or Agreement (hereinafter the “Delivery Place”). Early delivery of a Product can be refused by the CUSTOMER. However, if CUSTOMER accepts an early delivery, the Supplier shall bear the cost of storage up to the original Delivery Date.
(i) In the event that Supplier becomes aware of any likely delay or inability in supply of the ordered quantity of Products, Supplier shall promptly notify CUSTOMER thereof in the fastest way, shall take steps to prevent a recurrence and shall follow CUSTOMER's instructions on how to address the problem. In case of late delivery (or inability in supply), CUSTOMER may select at its own discretion any of the following remedies: agree to revised delivery dates;
(ii) cancel the order for the Products not yet delivered at no cost to CUSTOMER;
(iii) request from Supplier to ship the Products using priority freight at Supplier’s expense; or
(iv) exercise any other remedies to which CUSTOMER is entitled by law, in equity or otherwise; such remedied may also include appropriate countermeasures to be taken by Supplier to minimize the losses and damages resulting therefrom, in such case Supplier shall immediately carry out the countermeasures. Without prejudice to any other rights or remedies available to CUSTOMER (including but not limited to the right of being indemnified of any and all damages or losses suffered and exceeding the amount paid as penalties, including the losses and damages incurred due to assembly-line stoppage or slow-down in CUSTOMER's plants), where Supplier fails to deliver the Products in accordance with the Delivery Dates (or those indicated by CUSTOMER pursuant to Sub-section 4.1), save in the event of Force Majeure or CUSTOMER default, Supplier shall pay to CUSTOMER (i) per each day of delay up to the 6th day, a penalty equal to 0.25% of the price of the Purchase Order containing the Products in delay, and (ii) per each day of delay from the 7th day thereafter a penalty equal to 0,5% of the price of the Purchase Order containing the Products in delay. CUSTOMER may withhold payment for a Purchase Order until all Products under such Purchase Order have been delivered in accordance with these Terms and Conditions and offset the price of Products with such penalties. Should the delay exceed 30 calendar days, CUSTOMER shall be entitled to terminate, in whole or in part, the affected Purchase Order without incurring any liability and without prejudice to the payment of the accrued penalties and/or to any other rights or remedies available to CUSTOMER.
4. RESCHEDULING AND CANCELLATION
A confirmed Purchase Order can be rescheduled or canceled by the CUSTOMER as follows:
4.1 at any time prior to shipment of Products and upon written notice to Supplier, CUSTOMER may re-schedule the Delivery Dates without additional costs or liabilities provided that such postponement shall not exceed 6 months from the original Delivery Dates;
4.2 at any time prior to shipment of Products and upon written notice to Supplier, CUSTOMER may cancel for its convenience a Purchase Order, or any portion thereof.
5. INSPECTION ON PRODUCTS
5.1 Supplier guarantees that the Products to be delivered shall conform to the agreed specifications, quality requirements and warranties and correspond to the quantities specified in the relevant Purchase Order or Agreement.
5.2 CUSTOMER reserves the right to reject any portion of a shipment of Products that are defective or do not meet the Specifications, the quality requirements and/or quantities specified in the Purchase Order and/or Agreement. CUSTOMER shall notify Supplier whenever the Products are defective or do not meet the Specifications, quality requirements and/or quantities specified in the Purchase Order and/or Agreement; in such event Supplier shall, upon CUSTOMER's selection:
(i) supply CUSTOMER with a replacement at Supplier's costs and expenses (including fast delivery) or (ii) issue a credit memo for such non-conforming Products equivalent to 100% of their price. In any case if within a period specified by CUSTOMER, Supplier has not withdrawn the defective Products, CUSTOMER may dispose of such Products by selling off, or disuse, etc.
5.3 If requested by CUSTOMER, Supplier shall investigate on the non-conforming Products and report in writing the measures to be taken to prevent recurrence and make its best efforts to reduce the non-conformity. The cost of conducting inspections to determine the cause of the defect will be at Supplier's own cost.
5.4 The acceptance and/or the failure by CUSTOMER to reject any Products shall be without prejudice to any further rights and remedies of CUSTOMER under the Purchase Order, Agreement and/or at law.
6. PAYMENT
6.1 Payment terms and any discounts for early payment shall be as set forth in the respective Purchase Order. If not differently agreed in the Purchase Orders, Supplier shall issue invoice (which shall include origin declaration as set forth under Sub-section 7.5) within a reasonable time after delivery of Products to the Delivery Place;
6.2 All applicable taxes on the above payments shall be borne exclusively by Supplier. Without prejudice to the above, the payments are plus VAT (if applicable) and shall be subject to withholding tax as required to be deducted under the applicable law. CUSTOMER will withhold taxes on payments made to Supplier as required by applicable laws. CUSTOMER will remit to Supplier the net proceeds thereof.
6.3 Payment for the Products delivered by Supplier to CUSTOMER shall not constitute CUSTOMER’s acceptance of such Products.
6.4 In case of any default by Supplier, including defective or late services, late delivery or delivery of defective products, CUSTOMER shall have the right to withhold payments due to Supplier, without any interest, until Supplier remedies the default or provides appropriate assurance of its ability to comply with the provisions of the Purchase Order or Agreement.
7. QUALITY REQUIREMENTS, MATERIAL COMPLIANCE, INSPECTIONS, IMPORT EXPORT OF PRODUCTS
7.1 Supplier undertakes to implement and maintain production and control processes and equipment suitable for ensuring that the Products to be supplied are always reliable, of appropriate quality and conforming to the Specifications in force and to those other requirements specifically indicated by CUSTOMER. Supplier shall organize and operate a quality management system, covering all processes such as planning, designing, manufacturing and sales of the Products so that the quality of the Products shall conform to the quality requirements provided herein. Specifically, Supplier undertakes to adopt, implement and maintain a quality system certified in accordance with ISO 9001 and ISO 14001
7.2 CUSTOMER may perform quality audit and assessment according to the requirements and provisions set forth in this Quality Assurance Requirements declaration.
7.3 Supplier represents and warrants that the Products fully meet all requirements imposed by the environmental, health and safety laws, directives and regulations effective in the European Union, in the United States of America and in all other countries specified by CUSTOMER, including but not limited to regulations and rules on reduction of hazardous substances in products and conflict-free sourcing, packing, packaging and labelling. In order to support CUSTOMER’s ongoing efforts to manage and demonstrate compliance with these pertinent applicable regulations, Supplier is required to comply with the CUSTOMER Compliance Policy.
7.4 CUSTOMER, upon reasonable prior notice, shall be entitled to conduct inspections on Supplier’s premises for checking the quality system implemented in Supplier’s organization as well as for checking the working and/or testing methods that have been adopted at the production facilities of Supplier. The methods and extent of the inspection shall be agreed upon with Supplier.
7.5 For the fulfilments required for import-export, Supplier shall always declare in the invoices, the country of origin of Products supplied and, if expressly required by CUSTOMER, Supplier shall supply a long-term declaration stating this country of origin. If the delivery of Products is subject to the granting of an export or import license by a government and/or any governmental authority under any applicable law or regulation, or otherwise restricted or prohibited due to export or import control laws or regulations, CUSTOMER may suspend its obligations hereunder and Supplier’s rights regarding such delivery until such license is granted or for the duration of such restriction and/or prohibition, respectively, and CUSTOMER may even terminate any contractual relationship, without incurring any liability towards Supplier.
8. SUPPLIER WARRANTIES AND REPRESENTATIONS
8.1 Supplier represents and warrants that (i) it owns all rights necessary to enter into any Purchase Order and/or Agreement, (ii) it has all technical, financial and organizational capabilities to fulfill its obligations under any Purchase Order and/or Agreement, (iii) it will comply with any law or regulation applicable for the fulfilment of its obligations under any Purchase Order or Agreement (including any law on "liability for defective products"), (iv) it is responsible for obtaining and maintaining all relevant permits, licenses, authorizations and certifications as required, (v) no claim, lien, or action exists or is threatened against Supplier that may affect CUSTOMER’s rights under the Purchase Order and/or Agreement or the ownership, use or sale of the Products by the CUSTOMER or the CUSTOMER’s customers.
8.2 Supplier represents and warrants that the Products delivered and all works performed under any Purchase Order and/or Agreement shall (i) comply with all applicable standards, rules and regulations under any applicable law in any jurisdiction in which the Products (standalone or jointly with other products) are intended to be sold, including in relation to the environment, health, safety, packing, packaging, labelling, and employment; (ii) conform to the Specifications, quality requirements and other requirements conveyed or agreed by CUSTOMER, (iii) be fit and sufficient for the purposes for which the Products are intended; (iv) be new, marketable, of good quality, free from defects or non-conformities in materials, design, workmanship and performance, and (v) remain free from defects until 30 months after the date of delivery of the Product (standalone or as part of other products) to CUSTOMER’s customers (the “Warranty Period”). The Supplier undertakes to pursue a "zero-defects" strategy. CUSTOMER and Supplier will agree on the times and the intermediate target ranges needed for attaining the "zero- defects" objective. The supplier undertakes to promptly inform CUSTOMER in the event of any negative deviation from the agreed target ranges and will promptly inform CUSTOMER regarding the specific corrective actions it will implement to remedy the negative deviations.
8.3 If CUSTOMER becomes aware of a breach of the above-mentioned warranties on Products, CUSTOMER shall be entitled to request at its sole discretion the following remedies: (i) reimbursement for all costs and losses as incurred by CUSTOMER due to non-conformity of Products with the quality assurance and warranties provided herein or (ii) prompt replacement of Products. In case of reimbursement, the CUSTOMER shall provide the Supplier with all available information about the number of claims, the contents of such claims and the estimated amount for reimbursement, then Supplier shall pay the amount of reimbursement requested by CUSTOMER. In case replacement of Products, all relevant costs (including, but not limited to fast delivery of the replacement) shall be borne by Supplier. The replaced Products shall be warranted for a new Warranty Period. The foregoing remedies are in addition to, and not in lieu of, all other remedies available to the CUSTOMER.
8.4 In addition to the above, Supplier warrants that the Products will be free from defects in materials or workmanship that impair the function, operation or safety of Products. Supplier, upon CUSTOMER's request, shall immediately investigate the causes of any defect and shall report to CUSTOMER the results of such investigation (the "Risk Analysis"). Based on such Risk Analysis and depending on the moment when the defect has been identified, CUSTOMER and Supplier shall discuss on the necessary corrective measures: (i) if the defect occurs at CUSTOMER's customer site at “0 km”, that is prior to the placing on the market of the Products (standalone or as part of other products), the corrective measures may include any countermeasure to prevent such occurrences and to cure the Products on CUSTOMER's customer site; (ii) if the defect occurs when the Products are placed on the market (standalone or as part of other products) the corrective measures may include any countermeasure to prevent such occurrences and to cure the Products on field; however CUSTOMER shall reserve the right to take the final decision on whether a recall procedure shall be implemented. In the event of said corrective measures (including the recall procedure), Supplier shall bear all the relevant costs and expenses and shall further indemnify CUSTOMER for all losses and damages incurred by CUSTOMER, including without limitation all costs and damages in relation to recall of any goods or products, in which the Products are used, from the market.
8.5 CUSTOMER acknowledges and agrees that in the event of purchase of Prototypes the provisions under Sub-sections 8.2, 8.3 and 8.4 shall not apply. For the purpose of these Terms and Conditions “Prototype” means a Product that is provided by Supplier for evaluation and testing purposes only and that it will not be used or distributed on the market; Prototypes shall be expressly marked and/or identified as such at the date of their order, otherwise they shall be treated as normal Products.
9. INTELLECTUAL PROPERTY RIGHTS INDEMNIFICATION
9.1 In the event that Supplier is the owner or has in any way the right to enforce any patents, utility models, design rights, registered designs, copyright, trade secret, know-how or other proprietary rights (“Intellectual Property Rights”) which, in absence of a license, would be infringed by the purchase, possession, commercialization or use by CUSTOMER of the Products, Supplier grants to CUSTOMER a non-exclusive, perpetual, irrevocable, with right to sublicense, transferable, worldwide, free of charge, license to such Intellectual Property Rights to the extent necessary to allow CUSTOMER to use the Products either as standalone or as parts of other products.
9.2 In any case, Supplier represents and warrants that the Products, their manufacturing process, purchase, possession, commercialization or use, either as standalone or as parts of other products manufactured by or on behalf of CUSTOMER, do not infringe any Intellectual Property Right owned or controlled by any third party. If any claim, suit, action or proceeding is brought against CUSTOMER, its Affiliates and its respective officers, directors, employees, agents, successors, and assigns, or any CUSTOMER's customers and end-users purchasing or using the Product (collectively "CUSTOMER Indemnitees") alleging that the manufacture, purchase, possession, use or sale of the Products (either as standalone or as parts of other products manufactured by or on behalf of CUSTOMER) infringes the Intellectual Property Rights of any third party, Supplier shall defend, or at its option, settle the dispute and in either case indemnify and hold CUSTOMER Indemnitees harmless from any liability, loss, damage and expenses (including reasonable legal fees), both direct and indirect of whatever nature, regardless of the legal theory, arising out from or in connection with any third party claim, action, suit, proceeding, or settlement thereof, incurred by any of them as a result of such claim, suit, action or proceeding. In addition to all other rights and remedies available to CUSTOMER Indemnitees under these Terms and Conditions, at law, in equity or otherwise, Supplier agrees that if a Product becomes, or is likely to become, the subject of a claim of infringement of the Intellectual Property Rights of any third party, or should use of the Products be enjoined, Supplier shall, in addition to its obligations under the immediately preceding paragraph of this Sub-section 9.2, at its expense, and in descending order of precedence: (a) procure for CUSTOMER Indemnitees the right to continue using the Products; or
10. OTHER INDEMNIFICATIONS
In addition to all other rights and remedies available to CUSTOMER, Supplier undertakes to indemnify, defend, and hold harmless CUSTOMER Indemnitees from and against any and all damages, losses, claims, liabilities and costs (including reasonable legal fees), both direct and indirect of whatever nature, in connection with or based on any of the following: (i) any claim, demand, action, cause of action or other proceeding asserted against CUSTOMER, but resulting from an act or omission of Supplier; (ii) Supplier’s breach of any representation, warranty, covenant, obligation or responsibility set forth in these Terms and Conditions as well as in the Purchase Order and/or Agreement; (iii) personal injury, real property or tangible personal property damages, to the extent such damages are caused by act or omission of Supplier or any of its officers, directors, employees or subcontractors.
11. CONFIDENTIAL INFORMATION, CUSTOMER INTELLECTUAL PROPRIETARY RIGHTS AND TRADEMARKS
11.1 Supplier acknowledges that all data, including Specifications and all and other technical, commercial and financial data, disclosed to Supplier by CUSTOMER, either in writing or other tangible form or orally, are the confidential information of CUSTOMER (hereinafter “Confidential Information”). Supplier shall not disclose any CUSTOMER’s Confidential Information to any third party and shall not use any such Confidential Information for any purpose other than as agreed to by CUSTOMER. Upon request from CUSTOMER, Supplier shall promptly deliver to CUSTOMER all CUSTOMER’s Confidential Information supplied herein. Supplier’s obligations under this Section 11.1 shall be effective until said information becomes public information, other than as a result of a disclosure by the Client.
11.2 All Intellectual Property Rights related to the Confidential Information provided by CUSTOMER to Supplier shall be retained by CUSTOMER; neither these Terms and Conditions nor the disclosure of CUSTOMER’s Confidential Information hereunder, shall be construed to grant to Supplier a license or any other right related to such Intellectual Property Rights, expressly or by implication or otherwise. Furthermore, nothing contained in these Terms and Conditions shall be construed as conferring – either expressly or by implication or otherwise – to Supplier any right to use any trademark, name or symbol of CUSTOMER, Therefore Supplier shall not, without CUSTOMER’s prior written approval, use CUSTOMER’s name and/or trademarks in Supplier’s informational, promotional, and advertising material and/or in any other material.
12. BREACH AND TERMINATION
12.1 In the event that Supplier commits a material default in the performance of any of its duties, obligations, representations or warranties under a Purchase Order and/or Agreement, and after a written notice is given to Supplier this default is not cured within a reasonable period of time as specified in such notice (which in no case shall be lower than 30 calendar days), then CUSTOMER may terminate the relevant Purchase Order and/or Agreement affected by such default.
12.2 In addition to the provisions of Sub-section 12.1 here above and without prejudice to all other rights and remedies available to CUSTOMER at law or otherwise, CUSTOMER may, by written notice to Supplier, terminate with immediate effect any Purchase Order or Agreement, or any part thereof, without any liability whatsoever, if:
(i) a voluntary or involuntary petition in bankruptcy or winding up is filed against Supplier, any proceedings in insolvency or bankruptcy (including reorganization) are instituted against Supplier, a trustee or receiver is appointed over Supplier, or any assignment is made for the benefit of creditors of Supplier;
(ii) Supplier breaches its obligations regarding Intellectual Property Rights and Confidentiality and as set forth in Sections 9 and 11;
(iii) Supplier is subject to a change of control or is associated with or subjected to any form of control, including indirect control and/or management control, by a competitor of CUSTOMER; or
(iv) Supplier violates any of the provisions of the CUSTOMER’s Code of Ethics and the CUSTOMER’s Anti-Bribery Policy.
12.3 Termination of the contractual relationship shall apply only in relation to supplies that have not yet been executed as of the date of termination. Any such termination shall not affect any payments, the rights to which shall have become due under these Terms and Conditions, the Purchase Order or the Agreement prior to such termination.
12.4 Any provisions of these Terms and Conditions, the Purchase Order or the Agreement, which by their nature are to survive expiration or termination in order to carry out their intended purpose, shall survive the termination or expiration of the Purchase Order or Agreement and continue in full force and effect, such as, but not limited, liability, warranty, confidentiality, indemnification.
13. FORCE MAJEURE
Either Supplier or CUSTOMER shall not be liable for any failure or delay in performance if such failure is caused by Force Majeure as defined below. In case of such a non-attributable failure, the performance of either Party will be suspended for the period such non-attributable failure continues, without one Party be liable to the other Party nor to any third party for any damage resulting therefrom. As soon as reasonably possible after the commencement of the Force Majeure, either Party shall notify the other Party in writing of the occurrence of the Force Majeure Event, the date of commencement of the Force Majeure Event, the effects of the Force Majeure event on its ability to perform its obligations, and the efforts being made or proposed by that Party to remove or avoid such Force Majeure event. In the event that the Force Majeure extends for a period of 60 consecutive calendar days (or in the event that the delay is reasonably expected by CUSTOMER to extend for a period of 60 consecutive calendar days), CUSTOMER and Supplier shall be entitled to unilaterally cancel all or any part of the on-going Purchase Orders without any liability. Notwithstanding the foregoing, if as a result of a Force Majeure event deliveries from Supplier are delayed or canceled, CUSTOMER shall have the right to obtain products from sources other than Supplier until such time as Supplier is again able to commence delivery of Products hereunder at Supplier’s cost. The expression "Force Majeure" shall mean and include only circumstances or occurrences that Supplier and/or CUSTOMER could not expect before and/or while the order is valid, and could not avoid of. Such circumstances or occurrences include to: acts of God, war, civil war, insurrections, earthquakes, freight embargoes. To avoid any doubt, epidemic shall not be defined as “Force Majeure”
14. ASSIGNMENT AND SUBCONTRACTING
14.1 Supplier shall not assign, transfer or subcontract any of its rights or obligations under any Purchase Order or Agreement without CUSTOMER’s prior written consent. In case of CUSTOMER’s consent, Supplier acknowledges and agrees that it has full responsibility and liability for the performance of all its subcontractors or third parties used by it, to the same extent as if Supplier performed such obligations. Any alleged assignment, subcontracting or delegation in violation of this Sub-section 14.1 shall be null and void and shall constitute a material breach thereof.
14.2 CUSTOMER may assign or transfer, in whole or in part, its rights and obligations under any Purchase Order or Agreement with no restriction.
15. RELATIONSHIP OF PARTIES
The Parties hereto intend to establish a relationship of buyer and seller and as such are independent contractors with neither Party having authority as an agent or legal representative of the other to create any obligation, express or implied, on behalf of the other.
16. COMPLIANCE WITH THE CUSTOMER’s CODE OF ETHICS AND THE CUSTOMER’s ANTI-BRIBERY POLICY
Supplier: (i) represents and warrants that it shall act with the highest level of business and professional ethics; (ii) shall act according to the CUSTOMER’s Code of Ethics and the CUSTOMER and Anti-Bribery Policy. (iii) undertakes, with respect to the performance of its obligations under these Terms and Conditions, to exactly comply with the provisions of the CUSTOMER’s Code of Ethics and the CUSTOMER’s Anti-Bribery Policy; (iv) undertakes to impose to all its subcontractors (if their appointment is permitted pursuant to Section 14 above) the obligation to comply with the CUSTOMER’s Code of Ethics and the CUSTOMER’s Anti-Bribery Policy and to regularly monitor the actual fulfilment of such obligation.
17. INSURANCE
Supplier shall have and shall maintain effective a suitable insurance policy coverage costs and damages resulting from the delivery of the Products and/or execution of the services provided by its own personnel and/or by any third parties appointed by Supplier (including corrective measures such as recall procedures). If requested, the Supplier shall provide CUSTOMER with a copy of the insurance policy, showing the insured value per incident, which must be proportionate to the value of the Products to be supplied under the Purchase Order and/or the Agreement.
18. AUDIT
Supplier shall maintain complete and accurate records of and supporting documentation in connection with its obligations, undertakings, covenants, responsibilities, warranties and representations set forth in any Purchase Order, Agreement or these Terms and Conditions for the purpose of allowing CUSTOMER to verify Supplier’s compliance with the provisions of these Terms and Conditions. For audit purposes, CUSTOMER (and its appointed auditors, which may also include CUSTOMER’s customers) – during normal business hours – shall have access to Supplier’s premises. This audit right shall also be extended to Supplier’s subcontractors (appointed by Supplier as per Sub-section 14.1). Supplier shall be responsible for the cost of the audit if such audit reveals any failure by Supplier to meet its obligations hereof.
19. NOTICES
All notices or communications to be given under any Purchase Order, Agreement or these Terms and Conditions shall be in writing, in the English language, and shall be deemed delivered upon hand delivery, by confirmed facsimile communication, by electronic mail or by certified, registered, first class or equivalent mail, addressed to the Parties at their addresses set forth on the Purchase Order and/or Agreements.
20. HEADINGS, SEVERABILITY, WAIVER
20.1 Section and Sub-section headings used in these Terms and Conditions are for reference purposes only.
20.2 If any provision of these Terms and Conditions shall be held to be invalid, illegal or unenforceable in any jurisdiction, the unaffected provisions shall remain in full force and effect and enforceable. In that case the Parties shall use their best endeavors to find an alternative solution in good faith, approaching as near as possible the contractual situation existing prior to determination of such invalidity or unenforceability.
20.3 CUSTOMER’s failure on any occasion to insist on strict performance of any term or condition hereof shall not constitute a waiver of compliance with such term or condition on any other occasion or waiver of default. No waiver of or delay or failure by CUSTOMER to exercise any rights or remedies – under the Purchase Order, the Agreement or these Terms and Conditions – shall prejudice or preclude any future or further exercise thereof.
21. GOVERNING LAW AND JURISDICTION
All Purchase Orders and Agreements, as well as these Terms and Conditions, are governed by and construed in accordance with Israeli laws. The Parties hereby agree that the United Nations Convention on the International Sale of Goods (CISG) shall not apply to any sale of goods or other transactions governed by these Terms and Conditions. Any and all disputes arising out or in connection with any Purchase Order, Agreement or these Terms and Conditions, shall be submitted to exclusive jurisdiction and venue of the courts of Tel-Aviv Jaffa, Israel.
22. MODIFICATIONS AND CHANGES
CUSTOMER reserves the right to make any amendment or change to these Terms and Conditions at any time. All Purchase Orders and Agreements issued or agreed after the amendments or changes to the Terms and Conditions shall be governed by the amended Terms and Conditions; furthermore, the amended Terms and Conditions shall also apply to any existing Agreement 30 calendar days from notification of the amendments, modification or changes by CUSTOMER to Supplier, unless Supplier has notified CUSTOMER within such 30 calendar days period its express refusal to accept such new Terms and Conditions.